Get Help

Submit a request for help with your Braintree sandbox or production account.

If you’d like to sign up for a Braintree account or have questions about your application, please contact our Sales team.

There was an error submitting, please follow the suggestions and try submitting again.

Select your issue

Your selection helps route your request to the right team.

Please select an issue description
Suggested Documentation

Issue details

Please provide a description
Add screenshots or code snippets optional
 (Up to 5 files, 20mb total)
Maximum 5 files

Your contact information

You may be required to verify your identity or confirm that you are an authorized signer of your Braintree account in order to access certain information and request changes.

Please provide your full name
Please provide a business name
Please provide a valid email address.
Please complete the captcha.